Privacy Policy

Introduction

Epione Pain Center (operated by Dr. Eiman Rahimi Medicine Professional Corporation) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Health Information Protection Act (PHIPA) and applicable Ontario and Canadian privacy legislation.

Information We Collect

We may collect the following types of information:

• Personal health information provided by your referring physician
• Information you provide during consultations and treatment
• Contact information (name, phone number, email, address)
• Ontario Health Insurance Plan (OHIP) information
• Insurance and billing information for non-OHIP services

This website does not collect personal health information. No patient intake forms or medical questionnaires are available through this website.

How We Use Your Information

Your personal health information is used to:

• Provide medical care and treatment
• Communicate with your referring physician
• Process billing and insurance claims
• Schedule and manage appointments
• Comply with legal and regulatory requirements

Information Sharing

We do not sell, rent, or share your personal information with third parties except as required for your medical care (e.g., referring physicians, diagnostic labs), billing purposes, or as required by law.

Data Security

We maintain administrative, technical, and physical safeguards to protect your personal health information. Access to patient records is restricted to authorized healthcare providers and staff on a need-to-know basis.

Website Analytics

This website may use anonymized analytics to understand how visitors use the site. No personally identifiable health information is collected through website analytics.

Your Rights

Under PHIPA, you have the right to:

• Access your personal health information held by our clinic
• Request corrections to your personal health information
• Know how your information has been used and disclosed
• File a complaint with the Information and Privacy Commissioner of Ontario

Contact Us

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our Privacy Officer: